ITIL 4 CDS (ITIL 4 Specialist: Create, Deliver and Support) — Free Online Mock Test
ITIL 4 CDS · 40 Q in 90m, pass 70%. Designing & managing value streams, team topologies, the build/operate practices (incident, problem, change, service desk, SLM) and shift-left. · Official language: English.
ITIL 4 CDS exam at a glance
ITIL 4 CDS key facts & eligibility
| Conducting body | PeopleCert (which operates ITIL globally; AXELOS is the brand owner, now under PeopleCert). |
|---|---|
| Official website | peoplecert.org — ITIL 4 CDS ↗ |
| Mode | Computer-based, web-based with online proctoring available (or via an accredited training organization). Closed book. |
| Frequency | On demand, by appointment. |
| Scoring & marking | 40 multiple-choice questions in 90 minutes, with a passing score of 70% (28 of 40). It is one of the modules that rolls up into the ITIL 4 Managing Professional designation and covers creating, delivering and supporting digital products and services across the service value system. |
| Score validity | Three-year validity under PeopleCert’s renewal scheme; renew via 60 CPD points (PeopleCert Plus) or by completing another course in the same suite. |
| Language | English plus several localizations (Chinese, French, German, Italian, Japanese, Polish, Brazilian Portuguese, Spanish). |
Who is eligible for ITIL 4 CDS?
Requires the ITIL 4 Foundation certificate (or any ITIL v3 certification, or the ITIL 4 MP Certificate) plus mandatory accredited training or official eLearning — results are withheld without proof of training.
Last verified August 2026 against PeopleCert — ITIL 4 Specialist: Create, Deliver and Support. Always confirm current details on the official website before you register.
ITIL 4 CDS section breakdown
The ITIL 4 CDS mock test on Wrexa Edge replicates the real exam's section structure — same names, same question count per section, same time limits. No inter-section breaks — the timer runs continuously.
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ITIL 4 CDS (40 Q)
ITIL 4 CDS scoring & marking scheme
Strategy: ITIL 4 CDS has no negative marking. Attempt every question — blank answers cost you potential marks but cannot pull your score down.
Scale: ITIL 4 CDS (pass 700/1000).
How ITIL 4 CDS is conducted
- Mode
- Test format
- Backtracking
- Mark for review
ITIL 4 CDS time strategy
With 40 questions in 90 minutes, you have about 135 seconds per question on average. Successful candidates aim for the following pacing on each section:
- ITIL 4 CDS (40 Q)
Wrexa Edge's analytics show your actual time-per-question after every mock so you can spot which sections you're losing time on.
ITIL 4 CDS topics covered
Across the 50 Wrexa Edge variants of ITIL 4 CDS, the following topics appear most often (sample distribution from one variant):
ITIL 4 CDS (40 Q)
- Practices · 19
- Guiding principles · 8
- Service value chain · 6
- Four dimensions · 2
- Continual improvement · 2
- CDS · 2
- SVS · 1
ITIL 4 CDS difficulty calibration
Advanced tier. Advanced-level: high-stakes exam with rigorous content depth. Expect 4-8 months of structured prep.
ITIL 4 CDS · 40 Q in 90m, pass 70%. Designing & managing value streams, team topologies, the build/operate practices (incident, problem, change, service desk, SLM) and shift-left. · Official language: English.
Verified content — Wrexa Edge's ITIL 4 CDS bank has been deeply curated with real exam-aligned content (estimated 100% syllabus coverage).
How Wrexa Edge prepares you for ITIL 4 CDS
- Real test-day interface
- 50 distinct variants
- Detailed analytics
- Spaced repetition (Notebook)
- Optional proctoring
- Free to start
Expert take: what ITIL 4 CDS really tests
ITIL 4 Specialist: Create, Deliver and Support (CDS) covers the core of service management — creating, delivering and supporting IT-enabled products and services across the value stream. It is a 40-question, 90-minute closed-book exam (pass 70%) that requires ITIL 4 Foundation plus accredited training and rolls up toward the Managing Professional designation.
Preparation tips
- Master the service value chain and value streams end-to-end, not isolated practices.
- Do the official timed mocks to get the 70% / 40-question pacing.
- Focus on how practices integrate rather than memorising definitions.
⚠️ Common mistakes to avoid
- Attempting the exam without the mandatory accredited training — results are withheld without proof.
- Treating it as a definitions test; the questions are scenario/application-based.
ITIL 4 CDS study plan
A phase-by-phase roadmap from your first concept to test-ready. Stretch or compress each phase to fit the time you have before your attempt.
- ITIL 4 Foundation
- Mandatory accredited training
- Service value system
- Create, deliver and support flows
- Practices integration (SACM, deployment, service desk)
- Value streams end-to-end
- Official mock exams
- 70% / 40-question pacing
- Scenario application
Where ITIL 4 CDS can take you
A strong ITIL 4 CDS result opens up these careers and higher-study paths:
- Service management professional
- IT operations / delivery lead
Best books & official prep for ITIL 4 CDS
- Official ITIL 4 CDS Learner Workbook & Quick Reference Guide — PeopleCert
Official practice: PeopleCert provides the official CDS learner workbook, quick reference guide and mock exams; accredited training is mandatory.
Previous-year papers: PeopleCert provides official mock exams rather than released past papers.
Frequently asked questions
- What is the ITIL 4 CDS exam pattern?
- ITIL 4 Specialist: Create, Deliver and Support contains 40 questions across 1 section: ITIL 4 CDS (40 Q). Total duration is 90 minutes (about 135 seconds per question).
- Does ITIL 4 CDS have negative marking?
- No — ITIL 4 CDS has no negative marking. Each correct answer is worth 1 mark, so attempt every question.
- How is ITIL 4 CDS scored?
- Scaled score range: 100 to 1000. ITIL 4 CDS (pass 700/1000).
- How can I practise ITIL 4 CDS online for free?
- Wrexa Edge gives you 10 free full-length ITIL 4 CDS mock tests — with instant scoring, detailed explanations and analytics — plus 40 more with Pro. Start practising in under a minute, no card required.
- What is the difficulty level of ITIL 4 CDS?
- ITIL 4 CDS is rated Advanced difficulty on Wrexa Edge. Advanced-level: high-stakes exam with rigorous content depth. Expect 4-8 months of structured prep. ITIL 4 CDS · 40 Q in 90m, pass 70%. Designing & managing value streams, team topologies, the build/operate practices (incident, problem, change, service desk, SLM) and shift-left. · Official language: English.
- How long is the ITIL 4 CDS exam?
- ITIL 4 CDS runs for 90 minutes total. On Wrexa Edge the timer is enforced exactly as on the real exam — including no inter-section breaks.
- What topics are covered in ITIL 4 CDS?
- ITIL 4 CDS is split into: ITIL 4 CDS (40 Q). Each section is timed and weighted separately. ITIL 4 CDS · 40 Q in 90m, pass 70%. Designing & managing value streams, team topologies, the build/operate practices (incident, problem, change, service desk, SLM) and shift-left. · Official language: English.
- What tools or aids are allowed during ITIL 4 CDS?
- No special tools are required. Note: real exam is proctored — Wrexa Edge mirrors this with a webcam-based proctoring flow you can enable.
- Is the ITIL 4 CDS test adaptive?
- No — ITIL 4 CDS is a fixed-form (linear) test. Every candidate sees the same number of questions per section.
- How many ITIL 4 CDS mock tests does Wrexa Edge offer?
- Wrexa Edge generates 50 distinct ITIL 4 CDS variants — each with different question content, not just shuffled options — the first 10 free for everyone and 40 more with Pro. That's 2000 unique practice questions in the real test-day interface.
- Is there a free ITIL 4 CDS test series 2026?
- Yes. The Wrexa Edge ITIL 4 CDS test series for 2026 gives you 10 free full-length mock tests (50 in total) plus subject-wise and topic-wise tests — instant scoring and detailed analysis, no card required.
- Are ITIL 4 CDS previous year question–style papers included?
- Every ITIL 4 CDS mock is modelled on the official exam pattern and the style of previous years' papers — the same 40-question structure, sections and marking — so your practice mirrors the real paper you'll sit.
- Which is the best free ITIL 4 CDS mock test online?
- Wrexa Edge's ITIL 4 CDS mock test replicates the real exam interface, timing and marking scheme, with instant score, section-wise analysis and 50 fresh variants — a strong free choice for 2026 preparation.
- Can I take the ITIL 4 CDS mock test on mobile?
- Yes. ITIL 4 CDS mock tests run in any browser on mobile, tablet or desktop — no app or download needed. Start on your phone and your progress and analytics sync when you sign in.
- What is the ITIL 4 CDS syllabus?
- The ITIL 4 CDS syllabus maps to its 1 section: ITIL 4 CDS (40 Q). Wrexa Edge's mock tests cover the complete syllabus topic by topic — see the topics-covered breakdown above — so you practise every area at real exam difficulty.
- What is the eligibility for ITIL 4 CDS?
- Eligibility for ITIL 4 CDS — age, qualification and number of attempts — is set by the official conducting body and can change each cycle, so always confirm the current official notification before applying. Wrexa Edge focuses on realistic ITIL 4 CDS practice: 10 free full-length mocks in the exact exam pattern, ready whenever you are.
- When is the ITIL 4 CDS exam and how should I prepare?
- Official ITIL 4 CDS exam dates are announced by the conducting body for each cycle — check the latest notification for the current schedule. To be ready, follow a phased study plan and take full-length timed mocks; Wrexa Edge gives you 10 free ITIL 4 CDS mocks with instant scoring so you can track your readiness week by week.
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